Building Relationship

Practice 1

-       -   Good afternoon my name is Jashira; I have an appointment with Sandra Bates.

-          -Welcome Jashira, Sandra Bates will be here shortly. Do you want water or something to drink?

-        - No, thank you. Did you have a phone I can use?

-        -  Yes, we also have a fax if you need to use it.

-          -No, thanks. I only need to use the phone.

-        -  Ok, there is the phone.

-         - Thank you.

( a few minutes later)

-         - Thank you.

-         - You’re welcome.  Do you want something else?

-        -  Yes, how far it is to the station from here?

-         - It is two miles, ten minutes by taxi. Do you want me to get a taxi for you?

-          -Yes please, can be for 2:00pm?

-          -Sure! I promise I’ll do that. Sandra Bates is free now. Do you want me to take you to her office?